I’m in learning mode these days. It feels like every week I’m identifying issues with our structure or communication that need to improve. And I’m really trying to mentor our team so we don’t make the same mistakes twice.

Here are a few random observations this week.

The bigger you get the more you have to pay attention to small things. I’m fanatical about bulletins and banners and worship slides. Why? Because the little things communicate a lot.

Let me put it this way: font matters!

And did I mention that unevenly folded bulletins are one of my pet peeves? So are mispelled words on worship slides Yes, I mispelled misspelled intentionally

By the way, if you aren’t convinced that little things are big things you need to read Broken Window, Broken Business.